Client: Highmark
Location: Pittsburgh, PA
Scope: Workplace Strategy & Furniture
Location: Pittsburgh, PA
Scope: Workplace Strategy & Furniture
The Challenge:
Designing a Collaborative Hub for a Hybrid Workforce
As hybrid work models reshape corporate environments, Highmark sought to reimagine its workplace by creating a centralized hub where employees could connect, collaborate, and learn. The primary goals included:
- Reallocating meeting spaces from individual staff floors to a shared, central hub within the building.
- Supporting in-person and hybrid collaboration with integrated technology solutions.
- Providing a mix of flexible meeting spaces to accommodate group discussions and individual work needs on hybrid workdays.
- Optimizing real estate by reducing square footage and implementing a more efficient space utilization strategy.
The Solution:
A Strategic Approach to Workplace Transformation
Franklin partnered with Highmark to create a modern, multifunctional hub that enhances collaboration, flexibility, and employee engagement.
- Optimized space efficiency – Condensed meeting areas, reduced individual square footage, and repurposed space for shared collaboration.
- Enhanced group collaboration – Shifted to a hub model where teams could work together in an open, engaging environment.
- Hybrid-ready work strategy – Reimagined 1:1 workstations, increasing the number of available "work positions" to support a more flexible workforce.
- Integrated return-to-work (RTW) strategy – Successfully implemented a three-day-per-week hybrid work policy, supported by dynamic meeting spaces and workplace technology.
The Impact:
A Future-Ready Workplace That Inspires Connection & Innovation
The new Highmark Hub is now a vibrant, centralized workspace designed to foster collaboration, support hybrid teams, and enhance workplace efficiency. By optimizing space usage and incorporating flexible, tech-enabled meeting areas, Franklin helped create a future-forward workplace that meets the evolving needs of Highmark’s employees.
Take the First Step
Towards Your New Space
Creating a space tailored to your organization can be complex, but starting your project with us is simple. With decades of expertise in furniture, flooring, and interior construction, we’ll assemble a team of specialists tailored to your industry and project type. Together, we’ll guide you through every step to bring your vision to life.